A document is an invoice or receipt sent by email. Prices exclude VAT. Questions? support@sablora.com
Frequently asked
The short answers. Anything else, just email us.
What counts as a document?
A document is a single invoice or receipt sent by email. Drafts, previews and PDFs you download don't count — only what actually goes out to a customer.
Are the e-invoices EN 16931 compliant?
Yes. Every invoice and credit note can go out as a Factur-X PDF — a PDF/A-3 carrying the EN 16931 XML, which is what ZUGFeRD 2 asks for too — and each release is validated against the official EN 16931 schematron before it ships. Delivery is by email: we do not send over Peppol or a French PDP yet, so a buyer who requires one of those networks needs a service that connects to it.
Can I change plans later?
Yes, any time from Settings → Billing. Upgrades take effect immediately; a downgrade or cancellation runs to the end of the period you've paid for, then drops to the lower plan.
What happens when I hit my limit?
We warn you as you approach it. On the free plan, sending past your monthly allowance is paused until the next month or until you upgrade — nothing you've already sent is affected.
Do you store my card details?
No. All payments run through Stripe, which handles your card and is the merchant of record. We only keep your plan and a Stripe reference — never card numbers.
We'd like to set cookies that measure how well our ads work and record how this page is used, so we can improve it. Nothing is set unless you accept. Privacy policy