A document is an invoice or receipt sent by email. Prices exclude VAT. Questions? support@sablora.com.
Frequently asked
The short answers. Anything else, just email us.
What counts as a document?
A document is a single invoice or receipt sent by email. Drafts, previews and PDFs you download don't count — only what actually goes out to a customer.
Can I change plans later?
Yes, any time from Settings → Billing. Upgrades take effect immediately; a downgrade or cancellation runs to the end of the period you've paid for, then drops to the lower plan.
What happens when I hit my limit?
We warn you as you approach it. On the free plan, sending past your monthly allowance is paused until the next month or until you upgrade — nothing you've already sent is affected.
Do you store my card details?
No. All payments run through Stripe, which handles your card and is the merchant of record. We only keep your plan and a Stripe reference — never card numbers.